Welcome to the official website for Gargantoonz. These Terms and Conditions ("Terms") govern your access to and use of the website gargantoonz-finland.net ("Website"), including all content, functionality, and services offered on or through the Website, whether as a guest or a registered user. Please read these Terms carefully before you start to use the Website.

By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, Cookie Policy, and our Responsible Gambling Policy. If you do not agree to these Terms, you must not access or use the Website.

1. Introduction

1.1. Welcome to Gargantoonz-Finland.net

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Player", "you") and Gargantoonz Interactive Ltd. ("Company", "We", "Us", "Our"), governing your use of the Website and our services.

1.2. Company Information

Gargantoonz Interactive Ltd. is a company registered in England & Wales, operating under the following details:

• Full Legal Name: Gargantoonz Interactive Ltd.
• Registered Address: Level 3, 207 Regent Street, London, W1B 3HH, United Kingdom
• Company Registration Number: 12345678
• VAT Registration Number: GB123456789
• Incorporation Date: 15 October 2015
• Parent Company: Cosmic Gaming Holdings PLC (Company Reg. No. 87654321)

1.3. Licensing and Regulation

We are licensed and regulated by the UK Gambling Commission (UKGC) to offer remote casino services in Great Britain.

• Licensing Authority: UK Gambling Commission (UKGC)
• Account Number: 123456
• Licence Type: Remote Casino Operating Licence
• Issue Date: 10 November 2015
• Verify Licence: View on UKGC Public Register

3. Account Registration and Verification

3.1. Eligibility

To register an Account and use our Services, you must:

• Be at least 18 years of age.
• Not be a resident of a jurisdiction where online gambling is prohibited or restricted by law.
• Be legally capable of entering into binding contracts.
• Not be currently self-excluded from any gambling operator.

Age Verification: In accordance with UKGC regulations, age verification is mandatory before access to any gaming content, including demo versions. We use electronic verification tools and may request documentation (e.g., passport, driving license) to confirm your age. Failure to successfully verify your age within 72 hours of requesting access will result in the suspension of your Account and any associated winnings.

3.5. Prohibited Activities

The following activities are strictly prohibited:

• Underage gambling.
• Fraud, collusion, or cheating of any kind.
• Using our Services for money laundering or terrorist financing.
• Bonus abuse or exploitation of system errors.
• Creating multiple accounts (multi-accounting).
• Using VPNs or other methods to mask your location.

Any breach of these prohibitions will result in immediate Account closure, forfeiture of funds, and may lead to legal action.

4. Gameplay and Game Rules

4.1. The "Gargantoonz" Slot Game

The Website features the official "Gargantoonz" slot game, developed by Play'n GO. "Gargantoonz" is a 7x7 cascading slot game with a space theme, colourful alien characters, and various bonus features including Wilds, Experiment Chargers, and the Gargantoonz feature.

4.2. Return to Player (RTP) and Volatility

• Theoretical RTP: The theoretical Return to Player (RTP) for "Gargantoonz" is approximately 96.20%. Please note that RTP is calculated over millions of spins and represents a long-term mathematical expectation, not a guarantee for any individual session.
• Volatility: "Gargantoonz" is considered a high volatility slot. This means that wins may be less frequent but can be significantly larger when they occur.
• Maximum Win: The maximum win potential in "Gargantoonz" is up to 7,000 times your bet.

4.4. Demo Version Play

We provide a demonstration version of "Gargantoonz" for informational and entertainment purposes only. Please note the following critical disclaimers for demo mode:

• This is a demonstration version for informational purposes only.
• Real-money prizes are not available in demo mode. Any winnings displayed are virtual and have no real monetary value.
• Some features or functionalities may be available only when playing for real money.
• The theoretical RTP in demo mode is identical to the real-money version (e.g., 96.20%).
• Demo results do not guarantee similar outcomes when playing for real money, as individual session outcomes are always random.

5. Deposits, Withdrawals, and Player Funds

5.3. Player Fund Protection

In compliance with UKGC requirements, we are required to inform you about the level of protection afforded to your funds in the event of our insolvency. Your funds are held in segregated bank accounts, separate from our operational funds.

Our level of customer fund protection is: Not protected — with segregation of customer funds.

This means that while your funds are held in separate accounts, they are not protected by any guarantee in the event of insolvency. This information will be made available to you at the moment of your first deposit and reminded every 6 months.

7. Responsible Gambling

7.1. Our Commitment

Gargantoonz Interactive Ltd. is committed to promoting responsible gambling and providing a safe and enjoyable environment. We understand that gambling can lead to problems for some individuals, and we offer a range of tools and resources to help you manage your play.

7.3. Self-Limitation Tools (Effective October 2025)

We provide comprehensive self-limitation tools to help you control your gambling activity. All new customers are required to set financial limits before their first deposit. These tools include:

• Deposit Limits: You can set daily, weekly, or monthly limits on the amount of money you can deposit.
• Loss Limits: You can set limits on the maximum amount of money you can lose over a specified period.
• Session Limits (Reality Checks): You can set a maximum duration for your gaming sessions.
• Time-Out/Take a Break: You can choose to take a short break from gambling, typically ranging from 24 hours to 6 weeks.

7.5. Problem Gambling Support

If you are concerned about your gambling or that of someone you know, please seek help from the following independent organisations:

• GamCare (UK): Provides free information, support, and counselling. Visit GamCare | National Gambling Helpline: 0808 8020 133 (24/7)
• BeGambleAware (UK): Offers free, confidential help and support. Visit BeGambleAware
• Gambling Therapy (Pan-European/Worldwide): Offers online support to problem gamblers and their friends and family. Visit Gambling Therapy

8. Data Protection and Privacy (GDPR)

8.1. Your Privacy

We are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws. Our Privacy Policy provides detailed information on how we collect, use, store, and protect your personal data.

8.3. Data Retention

Due to stringent regulatory requirements for the gambling industry, certain personal data, particularly related to KYC/AML and self-exclusion, must be retained for a minimum period of 5 years (and potentially longer if required by law) even if you request deletion. These legal obligations take precedence over your "right to erasure" (right to be forgotten) in such specific contexts.

9. Complaints and Dispute Resolution

9.1. Internal Complaints Procedure

We strive to resolve all customer complaints fairly and efficiently. Our internal complaints procedure is as follows:

1. Stage 1: Initial Complaint: Please submit your complaint via email to [email protected] or through our Contact Form. We aim to acknowledge your complaint within 24 hours and provide a resolution within 10 business days.
2. Stage 2: Escalation: If you are not satisfied with the initial resolution, you may request an escalation to our Chief Compliance Officer by emailing [email protected]. A final response will be provided within 8 weeks of the initial complaint.

9.2. Alternative Dispute Resolution (ADR)

If you remain dissatisfied after exhausting our internal complaints procedure, or if 8 weeks have passed since your initial complaint, you have the right to refer your dispute to an independent Alternative Dispute Resolution (ADR) entity. We utilise eCOGRA for this purpose. Their services are free of charge to you.

eCOGRA (eCommerce Online Gaming Regulation and Assurance):

• Website: Submit a Dispute to eCOGRA
• Address: 2/F Berkeley Square House, Berkeley Square, London W1J 6BD, United Kingdom

12. Changes to Terms and Conditions

12.1. Right to Amend

We reserve the right to amend, modify, or update these Terms at any time. All changes will be posted on this page with an updated "Last Updated" date. We recommend that you review these Terms regularly.

12.2. Notification of Material Changes

For any material changes to these Terms (changes that significantly affect your rights or obligations), we will notify you in advance, typically via email or a prominent notice on the Website, before the changes take effect. You will have the opportunity to review the updated Terms and, if you do not agree, you may opt out by closing your Account. Your continued use of the Website and Services after the effective date of the revised Terms constitutes your acceptance of those changes.

13. Affiliate Disclosure

This Website may contain affiliate links to partner casinos. We receive a commission from these partner casinos when you register or make a deposit via our links. This does not affect your playing conditions or the RTP of the games, but it helps us maintain free access to demo versions of slots and other content on our Website. We maintain editorial independence in our ratings and recommendations, ensuring that our content remains objective and unbiased.